About
About
About
Helping you understand the people you serve.
Helping you understand the people you serve.
Helping you understand the people you serve.
Hi! I’m a UX researcher and digital product specialist with 5 years of experience operating in the video games, telecommunications, supply chain, and finance industries. I’m academically trained in user research as well as in cognitive and behavioral psychology. I’m passionate about helping organizations better understand the needs and motivations of the people they serve!
Currently, I am a Senior User Experience Researcher at DAT Freight & Analytics. Before that, I was a Lead UX Researcher at Echostar.
Hi! I’m a UX researcher and digital product specialist with 5 years of experience operating in the video games, telecommunications, supply chain, and finance industries. I’m academically trained in user research as well as in cognitive and behavioral psychology. I’m passionate about helping organizations better understand the needs and motivations of the people they serve!
Currently, I am a Senior User Experience Researcher at DAT Freight & Analytics. Before that, I was a Lead UX Researcher at Echostar.
Fun Facts
Fun Facts
I love video games! Right now I’m playing League of Legends, Hades II, Silksong, and Love and Deepspace.
I teach English on a volunteer basis with a school in Tokyo! I mostly work with elementary school kids, helping them develop their reading and conversational skills through video content that I make from the US. When I visit Tokyo, I help run their after school conversation club.
My office toxic trait is that I truly believe you can never have too many desk toys. I have a small army of them organized by color. My favorite toy is a mini gachapon machine that actually works!
I love video games! Right now I’m playing League of Legends, Hades II, Silksong, and Love and Deepspace.
I teach English on a volunteer basis with a school in Tokyo! I mostly work with elementary school kids, helping them develop their reading and conversational skills through video content that I make from the US. When I visit Tokyo, I help run their after school conversation club.
My office toxic trait is that I truly believe you can never have too many desk toys. I have a small army of them organized by color. My favorite toy is a mini gachapon machine that actually works!
Experience
Experience
Senior UX Researcher
Senior UX Researcher
Senior UX Researcher
DAT Freight & Analytics
DAT Freight & Analytics
DAT Freight & Analytics
2025-Present
2025-Present
Lead UX Researcher
Lead UX Researcher
Lead UX Researcher
Echostar
Echostar
Echostar
2023-2025
2023-2025
Senior UX Researcher
Senior UX Researcher
Senior UX Researcher
TSM Esports
TSM Esports
TSM Esports
2022-2023
2022-2023
UX Researcher and Data Analyst
UX Researcher and Data Analyst
UX Researcher and Data Analyst
Refinitiv
Refinitiv
Refinitiv
2020-2022
2020-2022
Education
Education
Certificate in Advanced Digital Media Production
Certificate in Advanced Digital Media Production
Certificate in Advanced Digital Media Production
Texas Tech University
Texas Tech University
Texas Tech University
2021
2021
Master’s of Music
Master’s of Music
Master’s of Music
University of Colorado Boulder
University of Colorado Boulder
University of Colorado Boulder
2022
2022
Bachelor’s of Arts in Psychology
Bachelor’s of Arts in Psychology
Bachelor’s of Arts in Psychology
University of Kansas
University of Kansas
University of Kansas
2020
2020
Bachelor’s of Music in Music Performance
Bachelor’s of Music in Music Performance
Bachelor’s of Music in
Music Performance
University of Kansas
University of Kansas
University of Kansas
2020
2020
Awards & Certifications
Awards & Certifications
Esports Awards Supporting Service of the Year
Esports Awards Supporting Service of the Year
Esports Awards Supporting
Service of the Year
Blitz.gg
Blitz.gg
Blitz.gg
2024
2024
Hubspot Academy Digital Media Production Certificate
Hubspot Academy Digital Media Production Certificate
Hubspot Academy Digital
Media Production Certificate
Hubspot
Hubspot
Hubspot
2021
2021
Hubspot Academy Social Media Production Certificate
Hubspot Academy Social Media Production Certificate
Hubspot Academy Social Media Production Certificate
Hubspot
Hubspot
Hubspot
2021
2021
Global Scholar
Global Scholar
Global Scholar
University of Kansas
University of Kansas
University of Kansas
2020
2020
Undergraduate Researcher of the Year
Undergraduate Researcher of the Year
Undergraduate Researcher of the Year
University of Kansas
University of Kansas
University of Kansas
2017
2017
ACE (Accessible, Creative, Engaging) Research Award
ACE (Accessible, Creative, Engaging) Research Award
ACE (Accessible, Creative, Engaging) Research Award
University of Kansas
University of Kansas
University of Kansas
2017
2017
Elizabeth Phillips
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Elizabeth
Phillips
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Elizabeth Phillips
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